Terms and Conditions | WinCraft

These General Terms and Conditions (hereinafter: “T&C”) regulate the legal relationship between WinCraft (hereinafter: “Provider”), the operator of the wincraft-casino.net website (hereinafter: “Website” or “Service”), and the user (hereinafter: “Player”). By using the Website, the Player accepts all provisions of the T&C.

1. Introduction

These Terms and Conditions (T&C) govern the legal and operational framework for accessing the online casino services available at wincraft-casino.net. The platform is operated by Casiworx N.V., a company registered under the jurisdiction of Curaçao (registration number: 163922) and holds a valid Curaçao eGaming license.

Using the website, registering, depositing, or launching any game constitutes automatic acceptance of these Terms. All users are obligated to comply with the provisions set out in this document.

2. Conditions of Service Use

The service is only available to adults over the age of 18. The user acknowledges that they access and use the platform at their own responsibility and must ensure that online gambling is legal under their country’s jurisdiction.

wincraft-casino.net is not liable for any damage resulting from the user violating their local laws. Use of the platform is strictly prohibited for minors, for players accessing from restricted territories via proxy or VPN, and for those using multiple accounts.

3. Registration and Account Use

3.1 Creating an Account

During registration, users are required to provide truthful information. The following fields are mandatory: full name, valid email address, date of birth, country, and a unique password. Each individual is allowed only one account. Multiple registrations, abuse from shared IPs (family or public networks), or using shared payment instruments may result in account suspension.

    3.2 Account Suspension

    wincraft-casino.net reserves the right to temporarily or permanently suspend an account if: abuse, fraud, or bonus abuse is detected; fake documents are submitted; unauthorized software is suspected; money laundering or illegal activity is suspected.

    4. Bonus Terms

    All bonuses offered by the casino are governed by promotional terms, but the following general rules apply in every case:

    • All bonuses are subject to wagering requirements (usually x40–x70).
    • Maximum winnings are limited to 10x the deposit amount or a fixed sum.
    • Time limits apply: bonuses are valid for 10 days, Free Spins (FS) for 24 hours.
    • Maximum bet while a bonus is active is 5 EUR.
    • Only one active bonus is allowed at a time.

    In cases of bonus abuse, manipulation, or any breach of rules, the casino reserves the right to cancel the bonus and any winnings derived from it.

    5. Game Use and Software

    All games are provided by licensed suppliers and use certified RNG (Random Number Generator) technology. By launching a game, the player accepts its specific rules.

    Prohibited actions include:

    • Using automated software (bots)
    • Exploiting glitches or game crashes
    • Saving or delaying FS for manipulation
    • Manipulating outcomes from multiple devices simultaneously

    The casino has the right to block suspicious gameplay and withhold winnings for investigation.

    6. Deposits and Withdrawals

    6.1 Accepted Payment Methods

    The casino accepts the following payment methods:
    Bank cards (Visa, Mastercard)
    Cryptocurrencies (BTC, ETH, LTC, USDT)
    Interac (Canada)

      6.2 Withdrawal Rules

      Minimum withdrawal: 20 EUR
      Maximum per day: 1000 EUR
      Weekly limit: 3000 EUR
      Monthly limit: 10,000 EUR

      6.3 KYC Requirements

      • Before processing withdrawals, the player must verify their account by providing:
      • A government-issued photo ID (both sides)
      • Proof of address
      • Bank statement or transaction screenshot

      The casino reserves the right to request additional documentation in cases of suspected fraud.

      7. Sanctions and Liability

      Violation of the rules may result in the following actions:

      • Warning
      • Bonus removal
      • Temporary or permanent account suspension
      • Cancellation of winnings
      • Withholding of payments pending investigation

      wincraft-casino.net reserves the right to suspend access to any account without justification if it deems the activity unlawful.

      8. Data Protection

      The casino processes users’ personal data in compliance with the European Union’s General Data Protection Regulation (GDPR). Full details are provided in the Privacy Policy.

      Data is:

      • Stored securely in encrypted form
      • Shared with third parties only where legally required
      • Retained only as long as required by law

      9. Jurisdiction and Governing Law

      WinCraftCasino operates under the jurisdiction of Curaçao. In case of legal disputes, the player agrees that courts in Curaçao have exclusive jurisdiction.

      10. Modifications to Terms

      wincraft-casino.net reserves the right to modify these Terms at any time. Changes take effect upon publication. It is the player’s responsibility to regularly review the current version.

      11. Contact

      For questions, complaints or legal notices, contact us via:

      12. Responsible Gambling and Self-Limitation

      wincraft-casino.net places high importance on responsible gambling. Players are responsible for their own decisions, but the platform provides full technical support, including:

      • Deposit and loss limits
      • Daily or weekly session limits
      • Temporary or permanent self-exclusion
      • Session time alerts
      • Pause requests via customer support

      Self-exclusion settings can be configured in the player’s profile or by contacting support. No promotional materials are sent to self-excluded users.

      13. Bonus Exclusions and Limitations

      wincraft-casino.net reserves the right to:

      • Offer bonuses only in selected countries
      • Exclude players who previously violated bonus terms
      • Replace offers with personalized promotions

      Abuse of bonuses – including bonus hunting or multiple account registration – may result in exclusion from promotions.