Terms and Conditions | WinCraft

  1. Introduction
    These Terms and Conditions (T&C) govern the legal and operational framework for accessing the online casino services available at wincraft-casino.net. The platform is operated by Casiworx N.V., a company registered under the jurisdiction of Curaçao (registration number: 163922) and holds a valid Curaçao eGaming license.
    Using the website, registering, depositing, or launching any game constitutes automatic acceptance of these Terms. All users are obligated to comply with the provisions set out in this document.
  2. Conditions of Service Use
    The service is only available to adults over the age of 18. The user acknowledges that they access and use the platform at their own responsibility and must ensure that online gambling is legal under their country’s jurisdiction.
    wincraft-casino.net is not liable for any damage resulting from the user violating their local laws. Use of the platform is strictly prohibited for minors, for players accessing from restricted territories via proxy or VPN, and for those using multiple accounts.
  3. Registration and Account Use
    3.1 Creating an Account
    During registration, users are required to provide truthful information. The following fields are mandatory: full name, valid email address, date of birth, country, and a unique password.
    Each individual is allowed only one account. Multiple registrations, abuse from shared IPs (family or public networks), or using shared payment instruments may result in account suspension.

3.2 Account Suspension
wincraft-casino.net reserves the right to temporarily or permanently suspend an account if: abuse, fraud, or bonus abuse is detected; fake documents are submitted; unauthorized software is suspected; money laundering or illegal activity is suspected.

  1. Bonus Terms
    All bonuses offered by the casino are governed by promotional terms, but the following general rules apply in every case:
    All bonuses are subject to wagering requirements (usually x40–x70).
    Maximum winnings are limited to 10x the deposit amount or a fixed sum.
    Time limits apply: bonuses are valid for 10 days, Free Spins (FS) for 24 hours.
    Maximum bet while a bonus is active is 5 EUR.
    Only one active bonus is allowed at a time.
    In cases of bonus abuse, manipulation, or any breach of rules, the casino reserves the right to cancel the bonus and any winnings derived from it.
  2. Game Use and Software
    All games are provided by licensed suppliers and use certified RNG (Random Number Generator) technology. By launching a game, the player accepts its specific rules.
    Prohibited actions include:
    Using automated software (bots)
    Exploiting glitches or game crashes
    Saving or delaying FS for manipulation
    Manipulating outcomes from multiple devices simultaneously
    The casino has the right to block suspicious gameplay and withhold winnings for investigation.
  3. Deposits and Withdrawals
    6.1 Accepted Payment Methods
    The casino accepts the following payment methods:
    Bank cards (Visa, Mastercard)
    Cryptocurrencies (BTC, ETH, LTC, USDT)
    Interac (Canada)

6.2 Withdrawal Rules
Minimum withdrawal: 20 EUR
Maximum per day: 1000 EUR
Weekly limit: 3000 EUR
Monthly limit: 10,000 EUR

6.3 KYC Requirements
Before processing withdrawals, the player must verify their account by providing:
A government-issued photo ID (both sides)
Proof of address
Bank statement or transaction screenshot
The casino reserves the right to request additional documentation in cases of suspected fraud.

  1. Sanctions and Liability
    Violation of the rules may result in the following actions:
    Warning
    Bonus removal
    Temporary or permanent account suspension
    Cancellation of winnings
    Withholding of payments pending investigation
    wincraft-casino.net reserves the right to suspend access to any account without justification if it deems the activity unlawful.
  2. Data Protection
    The casino processes users’ personal data in compliance with the European Union’s General Data Protection Regulation (GDPR). Full details are provided in the Privacy Policy.
    Data is:
    Stored securely in encrypted form
    Shared with third parties only where legally required
    Retained only as long as required by law
  3. Jurisdiction and Governing Law
    WinCraftCasino operates under the jurisdiction of Curaçao. In case of legal disputes, the player agrees that courts in Curaçao have exclusive jurisdiction.
  4. Modifications to Terms
    wincraft-casino.net reserves the right to modify these Terms at any time. Changes take effect upon publication. It is the player’s responsibility to regularly review the current version.
  5. Contact
    For questions, complaints or legal notices, contact us via:
    Email: [email protected]
    Live chat: 24/7 customer support in Hungarian
    Privacy contact: [email protected]
  6. Responsible Gambling and Self-Limitation
    wincraft-casino.net places high importance on responsible gambling. Players are responsible for their own decisions, but the platform provides full technical support, including:
    Deposit and loss limits
    Daily or weekly session limits
    Temporary or permanent self-exclusion
    Session time alerts
    Pause requests via customer support
    Self-exclusion settings can be configured in the player’s profile or by contacting support. No promotional materials are sent to self-excluded users.
  7. Bonus Exclusions and Limitations
    wincraft-casino.net reserves the right to:
    Offer bonuses only in selected countries
    Exclude players who previously violated bonus terms
    Replace offers with personalized promotions
    Abuse of bonuses – including bonus hunting or multiple account registration – may result in exclusion from promotions.